Terms of Service

Effective Date: [Insert Effective Date]

These Terms of Service ("Terms") govern access to and use of the website, services, facilities, programs, events, and related offerings provided by JAI MATADI HOSPITALITY PRIVATE LIMITED, a private limited company incorporated in India, having its registered office at 49/1, TRIPURA ROY LANE P. O. SALKIA, HOWRAH, West Bengal, India - 711106, with company registration / CIN: U55101WB2011PTC165848 ("Company", "we", "us", or "our").

By accessing or using our website pumpenxulynstyx.pro, booking or attending any class, workshop, studio session, exhibition, event, or other service offered by us, or otherwise interacting with our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

1. Introduction and Acceptance of Terms

These Terms constitute a legally binding agreement between you and JAI MATADI HOSPITALITY PRIVATE LIMITED. They apply to all users, including visitors, students, participants, clients, customers, guests, and any other persons who access or use our services.

We may provide services including, without limitation:

• Malekurs for voksne
• Kreative verksteder for barn og ungdom
• Privattimer i tegning og akvarell
• Keramikk- og leirekurs
• Bedriftsworkshops og teambuilding med kunst
• Utleie av atelierplass
• Kunstutstillinger og pop-up visninger

By making a booking, paying for a service, entering our premises, participating in an activity, or using our website, you confirm that you have read, understood, and accepted these Terms.

2. Scope of Services

We provide art-studio related services, workshops, classes, rentals, exhibitions, and event-based offerings. The exact scope, duration, pricing, age requirements, materials, schedule, and location of each service may vary and will be communicated at the time of booking or through our website, written communications, or on-site notices.

• Adult art courses and skill-development sessions
• Creative workshops for children and youth
• Private drawing and watercolor lessons
• Ceramics and clay courses
• Corporate workshops and art-based team-building sessions
• Studio space rental, subject to separate booking terms where applicable
• Art exhibitions, pop-up showcases, and related events

We reserve the right to modify, substitute, suspend, or discontinue any service, instructor, material, venue arrangement, or schedule at our discretion, subject to applicable law and any specific booking terms.

3. User Obligations and Responsibilities

You agree to use our services responsibly and in compliance with all applicable laws, safety instructions, studio rules, and reasonable directions provided by our staff, instructors, or representatives.

• Provide accurate, current, and complete information when booking or registering.
• Ensure that you, or the participant you register, meet any age, skill, health, or other eligibility requirements.
• Arrive on time and follow all instructions relating to safety, equipment use, and conduct.
• Use materials, tools, and studio facilities carefully and only for their intended purpose.
• Respect other participants, staff, artists, visitors, and property.
• Not engage in abusive, disruptive, unlawful, discriminatory, harassing, or unsafe behavior.
• Supervise minors where required and ensure parental or guardian consent is obtained where applicable.
• Immediately report accidents, injuries, damage, or hazards to our staff.

You are responsible for any loss or damage caused by your breach of these Terms, negligence, misconduct, or failure to follow instructions, to the extent permitted by law.

4. Payment Terms and Conditions

All fees, charges, deposits, and taxes applicable to our services will be communicated at the time of booking or purchase. Unless otherwise stated, prices are exclusive of applicable taxes, fees, and charges.

• Payment may be required in advance to confirm a booking.
• We may accept payment through methods specified on our website or by written communication.
• A booking is not confirmed until payment is received in full or a deposit is accepted by us.
• For studio rentals, private lessons, corporate workshops, or special events, separate payment schedules, deposits, or security amounts may apply.
• We reserve the right to refuse or cancel a booking if payment is declined, reversed, disputed, or otherwise not successfully processed.

Where applicable, invoices must be paid by the due date stated on the invoice. Late payments may result in suspension of services, cancellation of bookings, or recovery of collection costs, to the extent permitted by law.

5. Cancellation and Refund Policy

Cancellation and refund terms may vary depending on the type of service, the timing of cancellation, and whether materials, instructors, venue arrangements, or third-party costs have already been committed.

• Participant cancellations: Cancellations must be made in writing to our contact email unless a different process is specified for the booking.
• Refund eligibility: Refunds, if any, may be subject to administrative fees, non-refundable deposits, and deductions for materials already purchased or services already delivered.
• Late cancellations: Cancellations made close to the scheduled date may not be eligible for a refund.
• No-shows: Failure to attend a booked class, workshop, lesson, or event may result in forfeiture of the full fee.
• Company cancellations: If we cancel a service, we may offer a rescheduled date, credit, or refund at our discretion, subject to applicable law and the circumstances of cancellation.

For custom events, corporate workshops, studio rentals, exhibitions, and special bookings, separate cancellation terms may apply and will prevail over this general policy where expressly agreed in writing.

6. Liability Limitations

To the maximum extent permitted by applicable law, JAI MATADI HOSPITALITY PRIVATE LIMITED shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, loss of opportunity, or business interruption, arising out of or relating to your use of our services.

We do not guarantee that participation in any class, workshop, or activity will achieve any particular artistic outcome, skill level, or personal result.

Our services may involve the use of art materials, tools, ceramics equipment, paints, solvents, sharp instruments, kilns, or other items that may carry inherent risks. You acknowledge and accept these risks to the extent permitted by law and agree to follow all safety instructions.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, wilful misconduct, or gross negligence where such limitation is prohibited.

7. Intellectual Property Rights

All content on our website and in our materials, including text, graphics, logos, images, designs, course materials, lesson plans, videos, photographs, and branding, is owned by or licensed to JAI MATADI HOSPITALITY PRIVATE LIMITED unless otherwise stated.

• You may not copy, reproduce, modify, distribute, publish, display, or create derivative works from our intellectual property without prior written consent.
• Any artwork, designs, or creations made by participants during classes or workshops remain the property of the participant unless otherwise agreed in writing, subject to our rights in the underlying teaching materials, methods, and studio resources.
• We may photograph or record classes, workshops, exhibitions, or events for documentation, marketing, or promotional purposes, subject to applicable law and any consent requirements.
• If you submit content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for operational, promotional, and archival purposes, unless otherwise agreed in writing.

8. Data Protection and Privacy

We collect, use, store, and process personal data in connection with bookings, communications, payments, attendance, safety, marketing, and service delivery. We will handle personal data in accordance with applicable privacy and data protection laws.

• We may collect names, contact details, payment information, attendance records, preferences, and other information necessary to provide our services.
• We may use personal data to manage bookings, communicate updates, process payments, improve services, and comply with legal obligations.
• We may share personal data with service providers, payment processors, or authorities where necessary for service delivery, compliance, or legal reasons.
• Where children or minors are involved, we may require parental or guardian consent and may process related information accordingly.

By using our services, you consent to the collection and use of your information as described in our privacy practices and as required for the provision of services. If a separate privacy policy is published on our website, it shall be read together with these Terms.

9. Force Majeure

We shall not be liable for any delay, failure, or interruption in performance caused by events beyond our reasonable control, including but not limited to natural disasters, fire, flood, epidemic, pandemic, governmental action, strikes, labor disputes, power failures, internet outages, transport disruptions, civil unrest, war, terrorism, or failure of suppliers or third-party service providers.

In such cases, we may suspend, postpone, modify, or cancel services without liability except as required by applicable law or any specific written agreement.

10. Changes to Terms

We may update or revise these Terms from time to time to reflect changes in our services, business practices, legal obligations, or operational requirements. Updated Terms will be posted on our website or otherwise communicated to you, and the revised version will take effect from the stated effective date.

Your continued use of our services after any changes become effective constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our services.

11. Applicable Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws applicable in India, without regard to conflict of law principles, subject to any mandatory consumer protection or other applicable legal requirements.

Subject to applicable law, the courts having jurisdiction over Howrah, West Bengal, India shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms, our services, or any booking, transaction, or interaction with JAI MATADI HOSPITALITY PRIVATE LIMITED.

12. Contact Information

For questions, complaints, cancellations, refund requests, or legal notices, please contact us at:

• Company: JAI MATADI HOSPITALITY PRIVATE LIMITED
• Address: 49/1, TRIPURA ROY LANE P. O. SALKIA, HOWRAH, West Bengal, India - 711106
• Email: [email protected]
• Phone: +91 22 3456 7890
• Website: pumpenxulynstyx.pro
• CIN: U55101WB2011PTC165848

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or competent authority, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

If any invalid or unenforceable provision can be modified to make it valid and enforceable, it shall be deemed modified to the minimum extent necessary to achieve that result.

By using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.